The Goldfinch Report
Peter Goldfinch, GFG Group’s general manager South
East Asia, is a respected analyst and commentator on
global trends in payment technology. Peter has a
background of more than 23 years in the information technology industry, most of which has been involved
with consulting and systems development for banking
and finance customers in 25 countries.
Peter tackles the the burning issues in the industry in
his reports listed below:
Issue 15 / March 08
Mobile Payment Contestability
For years the mobile carriers have been the force behind mobile payments but now the banks are beginning to show interest. In this issue of the Goldfinch Report, GFG Group’s Simfonie Program Manager, Peter Goldfinch asks whether banks should defend their position or co-operate with carriers as partners.
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Issue 14 / October 07
Customer Segmentation: one curve does not fit all
New services such as mobile payments cannot be matched to a traditional lifecycle curve. In this issue of the Goldfinch Report, GFG Group’s General Manager for South East Asia, Peter Goldfinch, says events - not age - are the key to determining where an individual is in their life cycle.
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Issue 13 / August 07
The Challenge of Remote Customers
Many cardholders now have little or no regular contact with their card issuer. In this issue of the Goldfinch Report, GFG Group’s General Manager for South East Asia, Peter Goldfinch, says this has big implications for service delivery.
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Issue 12 / June 07
Mobile - Current Positioning for the Developing Economies
Mobile devices such as cell phones are now being used as an extension of the ATM and eftpos channels, writes Peter Goldfinch - GFG Group’s General Manager for South East Asia.
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Issue 11 / February 07
Near Field Communication spells plastic card decline
Near Field Communications (NFC) technology removes the need for a payment instrument to make contact with a payment device to initiate a payment request. Removing this physical contact means the chip can be supported from a variety of form factors (devices), making the plastic card redundant, writes Peter Goldfinch – GFG Group’s General Manager for South East Asia. In this issue of the monthly Goldfi nch Report, Peter considers what NFC means for the payments industry.
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Issue 10 / November 06
Can developing countries afford adeveloped world payments system?
Poor people will not adopt banking services if they are required to pay the full cost of service and transaction fees, because the use of cash is considered by many to be 'free', writes Peter Goldfinch - GFG Group's General Manager for South East Asia. In this issue of the monthly Goldfinch Report, Peter uses the Maldives to discuss how pricing and other barriers can be managed to successfully create an effective payments system in developing countries.
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Issue 9 / August 06
Convergence of Mobile & Cards-basedPayments is a Mass Market opportunity
Consumers, mobile operators, card issuers and monetary authorities may have different priorities, but all have much to gain from convergence. In this issue of the monthly Goldfinch Report, Peter outlines why convergence of mobile and card-based payments is anything but a niche opportunity, and why the next step must be taken by handset manufacturers.
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Issue 8 / June 06
Mobile channel can bank the unbanked
More than seven out of ten people in the world never use a bank at all. In this issue of the Goldfinch Report, GFG Group’s General Manager for South East Asia, Peter Goldfinch, says the mobile channel offers a way to bring the unbanked in from the cold – at a profit.
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Issue 7 / April 06
Ensure Cinderella comes to the ball
Testing is the ‘Cinderella task’ of software maintenance and development, writes Peter Goldfinch – GFG Group’s General Manager for South East Asia.
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Issue 6 / March 06
Mobile Wallet - Why a Card?
Why would a mobile wallet be successful when so many other prepaid payment instruments have failed? Who will place funds into a mobile wallet where access is limited?
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Issue 5 / December 05
Mobile Payments turn phones into virtual EFTPOS machines
Vodafone New Zealand’s HotLink is a virtual eftpos solution based on the concept of treating mobile phones as a payment channel. Banks can facilitate mobile phone payments with little need to change their back office systems. Mobile payments integrate into the existing payment infrastructure, and are compliant with existing standards.
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Issue 4 / October 05
Micro Top-Up – A powerful new tool for a major emerging global market
The young, and those in developing economies – with no credit card or even a bank account – are among the most eager and appreciative users of mobile phones. The problem has been that no cost-effective way could be found to give these users the ability to pay for their airtime in very small increments.
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Issue 3 / July 05
Outsourcing: silver bullet or golden handcuffs?
During July 2005, GFG Group launched GFG:Utility, a package of products and services designed to enable new credit, debit and finance cards to be launched without the traditional overheads, costs and time constraints. Available now in Australia, this outsourced credit and debit card hosting and processing service is also intended for other markets.
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Issue 2 / May 05
Mobile Payments – The Time is NOW
So now you can pay for stuff using your mobile phone. But who will want to? How will this affect current payment means such as credit and debit cards? Where do the banks stand on mobile payments? What drives the emerging mobile payments market?
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Issue 1 / April 05
Card Schemes: Balanced on the Downside
The credit and debit card market is about to undergo radical change, believes GFG Group's General Manager South East Asia, Peter Goldfinch. In this article, Peter draws on his 23 years consulting experience in the international electronic payments business.
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