In a world where new financial scandals are revealed every month, and after the 9/11 terrorist attacks in the US, it’s increasingly difficult to deny the importance of regulation. Nevertheless, it remains true that too much regulation can hinder the success of business and innovation. The mobile payment industry, due to its complex ecosystem and sensitive services, is very affected by regulatory decisions; countless mobile payment services projects have been stopped by the regulators over the last 10 years (usually projects initiated by Mobile Network Operators (MNOs)). This post explores the role of the regulator in mobile payment services and some of the sensitive issues it has to address.
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